Design Thinking

Written By Kathryn White

The complexity of modern life and business demands new tools for managers to fight the battle. Design thinking provides a framework for defining, investigating and then solving problems with rapidly produced prototypes and innovative solutions.

This 1-day workshop is designed to assist managers to begin to operate in a new and more dynamic way.

Learning Objectives

By the end of this course, delegates will be able to:

  • Incorporate innovation into their standard range of approaches

  • Identify customer needs in a more fundamental way

  • Bring broad challenges down to the personal and how we as managers can respond

  • Generate new perspectives and ideas

  • Develop prototype solution for text and refinement

  • Take concepts from the laboratory to integration into the workplace

Key Topics

  • The role of creativity and innovation

  • Analysing customer needs and the customer experience

  • Understanding and modifying our own mindset

  • Tools for creating new ideas and approaches

  • Agile creation and testing of model solutions

  • Incorporating innovations into the workplace

Target Audience

Managers and senior managers for whom the future is a genuine priority

Duration

1 day for up to 12 delegates

 
Kathryn White
Next

Project Management skills