Just as your INTRO can be devised with a simple model, you can do the same with your Conclusionsssssss. And here the trick is remembered by keeping just one letter in your mind ‘S’. But there a few of them.

For Christmas two years ago, my wife Luisa bought me a lovely wooden pen cabinet. I gathered up the various pens that were lying unloved in drawers – and suddenly they became a collection under glass.

The purpose of this little piece is to help you with the most important part of a presentation: the start. After all, most people fall asleep soon after that. As with any activity, if we make a good start our confidence and form improves. But if we make a mess of the start, it is hard to recover.

The best stories hold people’s attention, are told in an engaging way and are relevant to the audience – by following the tips David talks about in the video, you will be able to improve your storytelling skills and impress audiences in and out of the workplace.

If you want to master the art of influencing and become a skilled communicator, then you’ll want to understand Cialdini's 6 key principles of influence.

Zoom isn’t an ice lolly anymore, but an application allowing us all to fly out into cyberspace to meet up; fighting coronavirus and saving our social lives in lockdown.. And it doesn’t even cost six new pence -it’s free.